FAQs
Frequently asked questions
Everything you need to know about registering, activating and using StepwiseMD. Still stuck? Message us any time.
Choose a plan on our pricing page, then tap any “Register Now” or WhatsApp button. Our team confirms your details, takes payment, and activates your account — usually within minutes during working hours.
Most accounts are activated shortly after payment is confirmed. We aim for fast same-day activation during working hours, and our WhatsApp support keeps you updated at every step.
StepwiseMD is built around USMLE Step 1 and Step 2 CK, with QBank access, CMS Forms and NBME-style practice. It is also useful for IMGs preparing for AMC, MCCQE, PLAB/UKMLA, FCPS, NLE and NEET PG.
We support common local and international payment options. Message us on WhatsApp and we'll share the methods available in your region and guide you through checkout.
Yes. We provide guided installation support for web, iPhone, iPad, Android and desktop. If you get stuck, our team will walk you through it on WhatsApp or Telegram.
Absolutely. When your plan is close to expiring, message us to renew or extend. Returning students can pick any plan duration again.
Because access is granted immediately on activation, refunds are handled case by case as described on our Refund Policy page. Contact us before purchasing if you have any questions.
The fastest way is WhatsApp. You can also reach us by email or Telegram. We respond quickly, typically within the hour during working times.
Ready to activate your StepwiseMD access?
Join medical students and IMGs already preparing with StepwiseMD. Register now and our team will guide you through activation and installation.